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Boost Your Synology NAS: Fix Synology NAS Shared Folder Access Issues

Can’t access your shared folders on Synology NAS? You’re not alone! This frustrating issue often stems from incorrect permissions, network misconfigurations, or overlooked settings. But don’t worry – we’ve got a quick and effective guide to help you fix it in no time!

Step 1: Check and Fix User Permissions

💡 The most common culprit is user permission settings!

  1. Log into DSM (DiskStation Manager).
  2. Navigate to Control Panel > Shared Folder.
  3. Select the folder giving you trouble and click Edit.
  4. Open the Permissions tab and check your user’s access rights.
  5. Adjust as needed, then click Apply.

Step 2: Unlock Advanced Folder Permissions

Some folders use Advanced Permissions, which might be blocking access.

  1. Inside the Permissions tab, click Advanced Permissions.
  2. If enabled, verify that your user has full access.
  3. Apply changes and test access again.

Step 3: Fix Network Access Issues

💻 Can’t connect from Windows or Mac? Let’s make sure your NAS is visible!

  1. Go to Control Panel > File Services.
  2. Under SMB/AFP/NFS, ensure SMB Service is enabled.
  3. Click Advanced Settings and make sure Enable NTLMv1 authentication is checked (if using older devices).
  4. Apply changes, then restart your NAS.

Step 4: Clear Old Credentials (Windows & Mac Fix)

For Windows:

  1. Open File Explorer and enter \\Your-NAS-IP.
  2. If prompted for credentials, enter your NAS username and password.
  3. Go to Control Panel > Credential Manager, find any old NAS logins, and remove them.

For Mac:

  1. Open Finder, then click Go > Connect to Server.
  2. Type smb://Your-NAS-IP and click Connect.
  3. Enter your NAS credentials and select Remember this password if prompted.

Step 5: Reset Permissions for Stubborn Folders

  1. Go to Control Panel > Shared Folder.
  2. Select the problematic folder, then click Edit > Advanced Permissions.
  3. Click Reset permission inheritance.
  4. Apply changes and retry access.

Step 6: The Ultimate Reset – Restart Your Devices!

  1. Restart your Synology NAS.
  2. Reboot your router and connected computers.
  3. Try accessing the shared folder again.

Step 7: Create a Test Shared Folder

  1. Go to Control Panel > Shared Folder.
  2. Click Create > New Shared Folder.
  3. Assign the same permissions as your problematic folder.
  4. Try accessing the new folder.

🔍 If the new folder works, compare settings and permissions to find the issue.

Final Thoughts – Enjoy Seamless Access!

By following these steps, you should be able to fix access issues and regain full control over your Synology NAS shared folders. If you’re still stuck, consider updating DSM firmware or checking Synology’s support forums.

💡 Pro Tip: Back up folder permissions and user settings regularly to prevent future access problems!
💡 Pro Tip: Always buy Synology NAS at nasstore.eu for the best deals and reliability!